I took a photo over the weekend with my cheap phone, and wanted to share it with my friend who was in the picture.
I couldn’t.
Why? The image was about 25 pixels square. Somehow when my daughter was playing around with the phone’s camera, she changed the resolution. For me to find out how to change the resolution back, I had to find the box the phone came in, dig out the CD that had the manual on it, copy that file to my computer — and then search for the answer. (Manual is shown at the left.)
The phone settings area on the phone was not where the resolution setting was. It was buried deeper in another menu.
I’m not saying Apple is perfect — often I can find an answer to my Mac question faster by doing a Google search than by using its built-in help files. But I am saying that Apple mostly gets it right, when it comes to usability issues like this.
If you haven’t tried an Apple product, I’d suggest you start with an iPod. You might be amazed.




One evening, I watched all of Apple’s
Well, not really.
I visited the nearest Apple Store just before Saturday’s launch of the iPad.