They listened to me

We did a fam­ily gro­cery shop­ping trip the other day. I was thrilled to see the top of a Nature’s Path gra­nola box.

In Jan­u­ary, I blogged about how Kashi, a “nat­ural” cereal man­u­fac­turer, had got­ten things wrong by mak­ing their boxes much larger than the cereal inside required.

Nature’s Path read my post (not really — they prob­a­bly fig­ured it out on their own) and made their boxes in just right sizes to fit the cereal inside! Yay!!

(And yes, I voted with my wal­let — I bought two boxes. Being on sale was a spe­cial bonus!)

Kashi got it wrong

kashi-badI like nat­ural cereal, when I can afford it.

I was sur­prised when I opened this pack­age of Kashi cereal. There was a full 5 1/2 inches of air between the top of the cereal and the top of the pack­age. I might expect that from Kel­loggs or Post — but not from a man­u­fac­turer who says they care about the environment.

I real­ize the “con­tents may have set­tled dur­ing ship­ping”. But that per­cent­age of set­tling is huge.

I also under­stand the need to give con­sumers a sense that they are get­ting a lot for their money. But that feel­ing wears off very quickly when the con­sumer is shocked like this. And I under­stand the need for a prod­uct to be a “bill­board” on the shelf.

If man­u­fac­tur­ers could all agree to use real pack­ag­ing, the play­ing field would be level. (Ha — that will never hap­pen!) Trans­porta­tion and pack­ag­ing costs could be saved. Be coura­geous, oh you cereal man­u­fac­tur­ers! Make your small pack­ages a state­ment of how you care for your cus­tomers and the environent!

A sense of occasion

dove-occasionDove got it right. I received this choco­late bar for Christ­mas. When I opened the pack­age, I was sur­prised to find three individually-wrapped bars. They were wrapped in gold foil and in a “pouch”.

The choco­late? Noth­ing extra­or­di­nary. But the pack­age gets high marks.

Take­away: How can you add a sense of spe­cial­ness to what you are pre­sent­ing? How can you make your recip­i­ents feel special?

Note: the out­side is shown smaller than the inside. I just thought you might enjoy see­ing both.

Amazon did a great thing

amazon-packaging-thum2Ama­zon has a new ini­tia­tive that seeks to reduce and sim­plify pack­ag­ing. They are work­ing with sev­eral ven­dors to ensure that the pack­ages stuff comes in is eas­ier to get into: “Frustration-Free Pack­ag­ing”.

You can see the full let­ter here.

They didn’t say much about how some­times they send a tiny thing in a huge card­board box.

Consider the context

cougar-pedestal

This cougar lives in down­town Boul­der, Col­orado. He is a very active guy, as fixed sculp­tures go.

The artist did not con­sider the whole... the base is very high-tech, while the cougar is very hand-done-showing-the-artist’s-touch.

Take­away: Con­sider the frame for what you are pre­sent­ing. It could dis­tract from your message.

Why the cup?

macd-water-cup

A few days ago, our fam­ily splurged and enjoyed a Mac­Don­alds lunch. As usual, we all got water. For us, the big rea­son is sav­ing $5 or more.

This was the first time I had seen cups specif­i­cally for water. Pos­si­ble rea­sons for this are:

  1. To keep the cus­tomers hon­est. If another cus­tomer saw some­one fill­ing their water cup with soda, the fraud­u­lent filler might feel guilty.
  2. To make the water drinker feel self-righteous. They might want to brag that they are drink­ing a health­ier drink than others.

Do you have any addi­tional ideas why they may have done this?

Simple is better, part 2

back2nature-cereal

I bought this cereal because it was half price.

I like the “nat­ural” cere­als because they are some­times less sweet than the main­stream brands. (I can’t stand that ultra-sweet stuff, though iron­i­cally I love some pastries.)

I also liked the fact that the pack­ag­ing was sim­ple — few inks, unbleached card­board and a good view of the actual prod­uct. I would love it if pack­age design­ers and mar­ket­ing peo­ple “de-escalated” the in-your-face-ness of all the bright col­ors and brash­ness in most nor­mal food prod­uct pack­ag­ing. Sim­ple can be better.

Sadly, Back to Nature was pretty sweet. Also sadly, it’s too expen­sive for me to buy for nor­mal consumption.