How many times these days do you have problems getting support for a product or service? Tons, I’d guess.
I joined Spotify Premium a week or two ago. The concept is great – being able to have access to more music than is in iTunes and be able to have whatever I want on my iPod (as long as I keep subscribed via the $10 a month subscription).
As I said, the concept is great. Reality? It doesn’t work. I was able to get only one album to sync to my iPod, and then no more music would sync.
Support? I tried every avenue: Google search, their help pages, email help – nothing.
So I’m calling you, Spotify – help or I’ll quit.
(Updates 1. Spotify did respond by email, though their response did not totally solve the problem. and 2. Thanks to a friend, I will maybe be able to get to the root of the problem; see comments.)
A huge contrast is 1and1 web hosting. They are great! Real humans answer the phone, 24/7. I’ve called in a ton of times and almost every time, I get satisfaction. Their rates are also among the best in the business. If you need to host your website or grab a web address of your very own, I’d highly recommend them. (Note that this is an affiliate link; if you click through and sign up, I’ll get a few cents out of the deal.)

This is the very first guest post by Heather, my wife. Yay! (She wrote it back in August.)
During the summer, I saw an amazing toy car collection worth thousands of dollars. It was not in a museum – but in a home office. Few people beyond the collector, his wife and daughter ever see these cars.
A friend and I had a discussion about inspiration and blogging. Sometimes the spark of creativity has left. Sometimes I wait for the inspiration fairy to touch me, and sometimes that just doesn’t happen.
One thing I love about photography is that you can take photos and have them for a while.
Ha! I’m not going to tell you how… that would be impossible. An easier question for me to answer would be which car you should buy. If you want gentle advice on that, ask.
Mowing the lawn. Hot. Shorts.